Keeping to our promises of one stop shop, we also offer a comprehensive Support and monitoring solution. At invent knowledge we offer a complete solution for all size of business. From a small high street business to a large corporation we can provide an unmatched service with high reliability and low cost. With invent knowledge you get a team of highly trained professionals to support your network. This takes away the cost of your onsite IT staff. Our 24 hour support team and an SLA to match your requirements, we can guarantee quick response time and dedicated IT manager for personalised support experience.

Invent Knowledge we will look after your workstations, servers, routers, switches, mobile communications and remote working. We can work as your IT department, dealing with all network issues that arise or with your own IT department if they need more expert help from time to time.

Network Support & Monitoring

We pride ourselves on being proactive - we won't just wait for your telephone call telling us there is something wrong. We use remote software to check that all your key services are running on your servers and if there is a problem, we can fix it immediately - you probably won't even know we've been working on your system.

We will also check server capacity, whether or not your daily backup has been successful and on a regular basis we will carry out a test restore from your backup to make sure everything is working correctly.

If any issues arise that need our attention, you can ring our Telephone Helpdesk or use a web interface to log your service call or just send us an email and we will deal with it quickly and efficiently.

For more information please Contact us